Customer Service Representative (m/f/d) with sales talent in the business customer sector - German-Italian

Powering what's next. You can talk? That works out well! We will teach you the rest. Start now as a Customer Service Representative (m/f/d) for business customers. The most important thing first Start: 07.09.2026 Workload: 80-100% Location: Wallisellen ZH Monday - Friday, between 08:00 and 17:30 – free weekends! Outbound Support languages: German and Italian Career changers welcome! Permanent Support through modern AI tools What awaits you You are the first point of contact for various telephone customer inquiries from the telecommunications sector. Always included: Our AI tools, which take over routine tasks for you and give you time, because AI is not a replacement for us – but your teammate. Your everyday life You advise our customers professionally and friendly about our telecommunications products and services. Actively sell products and services with the goal of achieving and exceeding sales targets. Support our customers with inquiries and problems to ensure their satisfaction. Stay up to date with our product range and that of our competitors in order to provide competent advice. Maintain customer relationships through regular and proactive contact. Recognize sales opportunities and use cross- and upselling strategies. Use modern tools that make you smarter and better. Sometimes very easy. Sometimes challenging. But always in motion. What you bring with you You don't need a perfect CV. What counts: Very good German and Italian skills in speaking and writing. You also speak Swiss German. You enjoy sales and bring persuasiveness. You have a strong customer and service orientation. You can explain complex, technical matters in an understandable way. Achieving your goals is the top priority. You work successfully independently and in a team. You bring enthusiasm for technical products and innovations. Experience in customer service? Super. But not a must. Benefits A job should support your unique lifestyle – and move you forward. That's why you get with us: A standard industry salary with additional attractive sales bonuses. A permanent position in full or part-time (from 80% per week). The weekends are free and belong to you! A flexible shift planning, with which a suitable solution can be found for every life situation. Regular coachings, fresh-ups and advanced training sessions that are also useful to you in your private life. Internal further education and career opportunities, even worldwide. A modern and pleasant working environment in a motivated team. A variety of employee discounts, specifically negotiated by Concentrix with well-known partners. Your application If all this sounds like the perfect next step in your career path, then we would like to get to know you. How it works: Click "Apply" button Enter data Done We will usually get back to you within 4 working days. Do you have any questions? Our virtual assistant "Dot" is available to you via WhatsApp at 0 78 220 78 49 or via Facebook Messenger around the clock. Here our team works Concentrix Schweiz AG Richtistrasse 5, CH-8304 Wallisellen Concentrix is committed to equal opportunity We are proud to be united as one team and one company worldwide. We are committed to providing all applicants with equal employment opportunities and creating a work environment that is free from discrimination and harassment. All our hiring practices are based on business needs, job requirements and professional qualifications, without regard to origin, age, gender identity, sexual orientation, religion, marital status or parental status, national origin, disability or any other classification protected by applicable national laws. Work permit In accordance with Swiss law, only applicants who possess a valid work permit in Switzerland will be considered for this position. EMEACNX AGENTCNX