Car park operator

Car park operator (St. Gallen) INDIGO Suisse supports municipalities and private actors in the development of innovative and individual solutions for car parks and mobility. To strengthen our team and further develop our expansion, we are looking for a committed car park operator 100% (in St. Gallen). Car park operator (St. Gallen) Your main tasks: Contribute to the centralized operation of parking space management (remote management), promote a high-quality customer relationship, ensure the smooth operation of the car parks and their facilities, and ensure the safety of persons and buildings; Support, inform and answer inquiries via the intercom; Apply instructions and procedures as provided for depending on the situation of the affected facilities; Control and monitor operating and security equipment remotely, alert responsible persons/departments and/or subcontractors, and document and forward information about breakdowns, incidents or malfunctions. In addition, you will be actively involved in the management of a specific car park. In this context, you will mainly perform the following tasks: Receive customers, inform them and answer their inquiries; Participate in sales (offering subscriptions); Forward information for reporting as well as for processing complaints or incidents; Control and monitor car park facilities (Parking Management System, intercom, video surveillance; security facilities, cleaning robots), apply security regulations and procedures and alert responsible bodies; Diagnose and intervene at a facility following a malfunction or an incident. Monitoring the cleanliness in the car park as well as occasional cleaning work as required The position is located in St. Gallen (operating office of the CENTRAL car park). The function is organized in shift operation. Night and weekend work are part of the activity, but are organized foresightfully and clearly and implemented in a worker-friendly manner. Your profile: Work independently, conduct, direct and manage telephone calls as well as receive customers; Offer support solutions and forward customers to the correct contact person; Experience in using Office tools (Microsoft Office) mandatory; Follow established procedures; Apply oral communication techniques confidently Prevent conflicts and manage them constructively Experience in the service sector or in the maintenance and upkeep of buildings (security, protection and maintenance of the structure); Possess good manners and teamwork skills. Driver's license Cat. B required jpid3eedc85jm jit0832jm jiy26jm