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Inbound Customer Advisor

Workmanagement AG

Employment type
Full-time
Location
Zürich
Company
Workmanagement AG, 8005 Zürich
First posted
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Inbound Customer Advisor We have been successfully active in the placement of qualified personnel for over 45 years. Are you looking for a new challenge? We would be happy to advise you and lead you to your success! For our valued customer located in Zürich West, we are looking for several Inbound Customer Advisor Your tasks: Written and telephone support for customers Processing of e-mail, chat, and social media inquiries Providing information as well as solution-oriented support for concerns General administrative activities Your profile: Completed commercial training or comparable qualification At least 1 year of professional experience in an office or customer service environment Stylistically confident and eloquent communication in speech and writing Fluent Swiss German and German (mandatory) Italian and English are an advantage Very high customer and service orientation Confident handling of MS Office (Word, Excel, Outlook) Enjoyment of digital communication (e-mail, chat, social media) We offer: An intensive, two-week training at 100% Subsequently a flexible workload of 80–100% Modern working environment with digital equipment Work in a dynamic and motivated team Versatile tasks in customer contact via e-mail, chat, telephone, and social media Opportunities for personal development and training in customer service Active participation in shaping a positive customer experience Working hours: Monday to Friday between 08:00 and 19:00 Saturday shifts (1–2 times per month) between 08:00 and 16:00 Are you interested? Then contact Arian Sakiri today - Telephone: or via e-mail (write e-mail (<>)). I will be happy to provide you with further details. jpid7c1f15djm jit0729jm jiy26jm

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