Inbound Customer Advisor
Workmanagement AG
- Employment type
- Full-time
- Location
- Zürich
- Company
- Workmanagement AG, 8005 Zürich
- First posted
Inbound Customer Advisor
We have been successfully active in the placement of qualified personnel for over 45 years. Are you looking for a new challenge? We would be happy to advise you and lead you to your success! For our valued customer located in Zürich West, we are looking for several
Inbound Customer Advisor
Your tasks:
Written and telephone support for customers
Processing of e-mail, chat, and social media inquiries
Providing information as well as solution-oriented support for concerns
General administrative activities
Your profile:
Completed commercial training or comparable qualification
At least 1 year of professional experience in an office or customer service environment
Stylistically confident and eloquent communication in speech and writing
Fluent Swiss German and German (mandatory)
Italian and English are an advantage
Very high customer and service orientation
Confident handling of MS Office (Word, Excel, Outlook)
Enjoyment of digital communication (e-mail, chat, social media)
We offer:
An intensive, two-week training at 100%
Subsequently a flexible workload of 80–100%
Modern working environment with digital equipment
Work in a dynamic and motivated team
Versatile tasks in customer contact via e-mail, chat, telephone, and social media
Opportunities for personal development and training in customer service
Active participation in shaping a positive customer experience
Working hours:
Monday to Friday between 08:00 and 19:00
Saturday shifts (1–2 times per month) between 08:00 and 16:00
Are you interested? Then contact Arian Sakiri today - Telephone: or via e-mail (write e-mail (<>)). I will be happy to provide you with further details. jpid7c1f15djm jit0729jm jiy26jm
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