Debt Collection Specialist D/F (m/f/d) 80% - 100%

MANPOWER AG specializes in temporary and permanent positions and offers comprehensive personnel services. With locations throughout Switzerland, we support our customers in successfully realizing their orders and projects. For our customer in Luzern, we are looking for a motivated and cheerful personality as a Debt Collection Specialist D/F (m/f/d) 80% - 100% Do you enjoy working with numbers, maintain an overview even in demanding situations, and communicate confidently in German and French? Then this position could be just right for you.   Your tasks • Independent processing of reminder and debt collection cases in your assigned cantons of French-speaking Switzerland • Responsibility for accounts receivable management including booking of payments, rebookings, and write-offs • Telephone and written exchange with customers, offices, authorities • Professional processing of complaints and development of solution-oriented procedures • Ensuring efficient and timely case processing What you bring with you • Commercial basic training or a comparable training with corresponding professional experience in an administrative environment • Enjoyment of dealing with numbers as well as a precise and structured way of working • Confident appearance in demanding customer conversations and the ability to remain objective and professional even in difficult situations • Very good French skills (min. level B2) as well as the motivation to conduct daily business predominantly in the French language • High resilience, empathy and assertiveness • Independent way of working as well as a pronounced sense of responsibility What you can look forward to • A varied and responsible activity with a lot of personal responsibility • A collegial and supportive working environment • Modern working conditions and attractive development opportunities • The opportunity to use and further develop your language skills daily Do you communicate clearly, act in a solution-oriented manner and keep a cool head even in challenging situations? Then we look forward to getting to know you.   Do you communicate clearly, act in a solution-oriented manner and keep a cool head even in challenging situations? Then we look forward to getting to know you. If you have any questions, Karin Weimann will be happy to provide information under Tel. No. 058 307 23 21