Eloquent Customer Service Representative: Basel and Home Office 80-100%

You are... You are a language talent, resilient and enjoy customer contact? Then come to us, we will promote and develop you - and look forward to your application. We are... We are Callpoint - an owner-managed Swiss Call Center - and we take care of our employees and customers with passion and commitment. With us, you have finally arrived. Your responsibility * You take customer concerns, orders and complaints by telephone and convince through your competence * You process written customer inquiries and e-mails error-free * You support a wide spectrum of Swiss and international customers * Working hours from Monday to Sunday between 07:00 to 22:00 in shift operation Your profile * Swiss German and Italian fluent in spoken and written form * French and English as additional languages in spoken and written form are desired * Good PC skills are a requirement * You are looking for a hybrid working model in which you can also work from home after the probationary period * For employment, an impeccable criminal record and extract from the debt enforcement register are required Your advantages * Pleasant working atmosphere, careful induction and individual support * Attractive employment conditions according to the collective labor agreement of the contact center industry * After the starting salary of CHF 4'314 (100%), your salary will increase by 4% per year in each of the first two years * Extra supplement: CHF 100.-/month (at 100% workload) for each additional mastered national language (FR/IT/EN) * Start 16. November 2026, workload 80 - 100% possible * After the induction phase (probationary period) home office is possible Have we aroused your interest? Then I look forward to your online application! For questions, Marion Sägesser is available at or at[ ](< >). j4id10442175jm j4it1042jm j4iy26jm