Business Analyst Prozesse Privatkundschaft

Business Analyst Prozesse Privatkundschaft What to expect: A central role in business analysis at the interface between departments and IT, with direct influence on the design and sustainable optimization of our business processes End-to-end analysis, modeling, and documentation of existing business processes Systematic identification, evaluation, and implementation of process optimizations with a focus on quality, efficiency, and automation Structured collection, analysis, prioritization, and translation of business requirements into implementable specifications for IT, as well as accompanying the implementation until successful introduction Active management of area-relevant IKS topics, taking into account regulatory requirements Leadership and participation in cross-departmental projects with a focus on digitization, automation, and process harmonization Ensuring transparency, traceability, and quality in processes and requirements through suitable methods, standards, and tools What we offer Promotion of personal work-life balance through an annual working time model Up to two days of home office per week (with 100% employment) Attractive social benefits and discounts for you and your family A appreciative work environment with short decision-making paths and an open communication culture Flat hierarchies and an open, appreciative corporate culture What you bring: Completed degree in the field of business administration, business informatics, or a comparable qualification – alternatively, several years of relevant professional experience in the field of business analysis and/or process management in a regulated environment (e.g., health insurance or financial services) In-depth knowledge in the analysis, modeling, and optimization of business processes (e.g., BPMN 2.0, Jira, Confluence, end-to-end consideration) Experience in the structured collection, prioritization, and documentation of requirements, as well as in the translation between departments and IT Experience in designing and conducting software tests Strong analytical thinking and the ability to present complex relationships in a clear and structured manner Understanding of regulatory requirements and internal control systems (IKS), as well as a pronounced quality and risk awareness Secure stakeholder management and communication strength in dealing with different stakeholder groups Independent, structured, and solution-oriented work with high self-responsibility Very good German language skills in writing and speaking, Italian language skills are an advantage Do you have questions about this position? jpid8216cfbjm jit0627jm jiy26jm