Front Office Agent (m/f/d) 80%-100%

Your tasks:

• Greeting and assisting our guests as the first point of contact at reception
• Ensuring a smooth process from check-in to check-out
• Communication and coordination with all departments for optimal guest care
• Responsibility for cash handling and correct billing at the front office
• Fulfilling individual guest requests with commitment, attentiveness, and service orientation

Your profile

• Completed training in the hotel industry or several years of professional experience as a career changer with enthusiasm for guest service
• High degree of service orientation and the ability to convey a genuine feeling of welcome to guests
• Very good German and English skills in speaking and writing for daily communication with international guests, all other languages are a plus
• Organizational skills and the ability to master multiple tasks simultaneously – even in stressful situations