Debt Collection Agent - 5 year Fixed-term contract (80% to 100%)

• 29 June 2026 • 80 - 100% • Temporary • Lausanne Les Services industriels de la Ville de Lausanne (SIL) offer a complete range of multi-fluid services that meet the challenges of a constantly changing society while respecting sustainability and climate commitments. Recognized as a reference provider in our distribution areas, we place our clientele at the center of our concerns. Open to change, we work together to achieve common goals. In order to complete our team, we are looking for a debt collection agent whose mission will be to proceed with the collection of unpaid invoices from clients. We offer you a varied workplace in a dynamic and collaborative environment, with high-quality social benefits. Duration ### Fixed-term contract of 5 years Main mission(s) ### Ensure the collection of unpaid invoices directly from clients Suspend and restore electricity supplies Read meters and record data after validating indices Search for meter locations and means of access (keys, access codes, etc.) with property management, owners, concierges Clarify situations by investigating in the field and establishing reports Set prepaid meters to free consumption and reset them Profile ### CFC in the electrical field or in another technical trade Very good ability in managing conflict situations Perfect mastery of emotions, stress, and tensions Interpersonal skills and excellent physical condition Organizational ability, rigor, and autonomy Mastery of MS Office tools Special conditions ### Driver's license (cat. B) Clean criminal record Clean extract from the debt collection register Workplace ### Place Chauderon 20, 1003 Lausanne Salary class ### 4 Start date ### 1st August 2026 or as agreed Information ### M. Carlos de Sousa, head of Section interventions extérieures, +41 21 315 86 34 Offer ### Please send us your application and the usual documents by 15.07.2026 via the online form. Unable to apply? Contact the service directly at +41 21 315 87 14. Recruitment agencies please refrain. *We pay great attention to the diversity of the life paths of our employees. Our positions are open to both women and men.*