Completed vocational training (preferably laboratory technician training)

• 10 July 2026 • 100% • Indefinite duration • Teufen AR Alumni Services Manager Permanent contract / Glion, Switzerland Glion Institute of Higher Education, a Sommet Education Group brand, is a Swiss private institution shaping the future of hospitality and luxury management education through 3 campuses in Glion and Bulle (Switzerland) and London (United Kingdom). 3rd in Hospitality and leisure management, 3rd in employer reputation in the QS World University Rankings 2026. Accredited by the New England Commission of Higher Education (NECHE) and the Swiss Accreditation Council (SAC) as a University of Applied Sciences institute. Development, Distinctiveness, Joint Engagement, Openness and Sense of Service are the values that guide our actions. We offer an innovative, collaborative and dynamic environment. Responsibilities: • Be the main point of contact for the Glion Alumni Association, supporting the creation of a global network of ambassadors, events, communications, initiatives and developing a common activity plan for the community • Establish personal relationships with influential/active alumni worldwide, proactively targeting certain alumni to activate long-term relationships • Manage all aspects of the Glion alumni platform, from creating a content plan, ordering content (from alumni stories to job offers) and ensuring that alumni service requests are managed; to ensure the smooth running of behind-the-scenes operations • Support associations in organizing events, focusing on communications, marketing and ticket sales promotion for global and regional events. Ensure that pre, during and post-event activities are amplified on relevant channels • Support various Glion/Sommet Education stakeholders who need to connect with alumni (e.g., supporting the Glion networking committee, teams organizing business trips, Executive Master residential weeks, academic advisors, etc.) • Organize and host alumni visits and events, e.g., meetings, alumni-related activities during campus recruitment days • Present the AVP platform to final-year undergraduate and master's students, promoting registration on the platform • Help highlight alumni achievements through written stories, films and audio recordings, and present these stories creatively on social media, alumni platforms, the school website and internally, in collaboration with the Glion brand marketing team • Establish strong B2B relationships with key alumni in major or growing companies that can offer internships to students and/or employment to graduates and alumni • Manage and report on data relating to Glion employer partner contacts and job opportunities • Create and build a directory so that alumni can list their companies/entrepreneurial and/or fundraising projects • Coordinate with on-campus teams to provide career services to alumni and on-demand services (e.g., access to e-library resources) Profile and experiences: • A bachelor's degree in English, hospitality management, communication, public relations or a related field, or equivalent professional experience • Minimum of 5 years of experience in a relevant role in the education sector or in a customer service role focused on loyalty and customer engagement management in an international company offering premium consumer services and experiences • Excellent communication skills, with the ability to engage and influence stakeholders at all levels of an organization • Demonstrate a versatile ability to communicate with the alumni community, student body, faculty members and industry partners • Fluent English with excellent oral and written communication skills - French and other languages are a plus • Flexibility in terms of hours and work locations • Driver's license mandatory Other information: • Location: GIHE Sàrl, Route de Glion 111, 1823 Glion • Contract type: indefinite term contract • Activity rate: 100% • Start date: 01.09.2026