Sales and Relationship Advisor

Sales (80%-100%) • You accompany our discerning customers when purchasing high-quality jewelry and watches. • You invite the customer to immerse themselves in the world of Art du Temps. • You proactively develop, maintain, and expand your customer base and build long-term customer relationships. • You can open and close the business independently, according to our internal processes. • You take responsibility for the brands assigned to you. • You independently follow developments in the watch and jewelry industry and continuously expand your knowledge of our brands and collections. • You receive service and repair orders (SAV) and advise our customers in a competent and solution-oriented manner. Sales (80%-100%) • You accompany our demanding customers in the purchase of high-quality jewelry and watches. • You invite the customer to dive into the Art du Temps universe. • You develop, maintain, and expand your customer base proactively and establish long-term business relationships. • You ensure the opening and closing of the store autonomously, in accordance with our internal procedures. • You assume responsibility for the brands assigned to you. • You regularly and autonomously inform yourself about the news in the watch and jewelry sector, particularly about the brands we manage. • You ensure the handling of after-sales service (SAV) and repair requests, while offering our customers personalized and solution-oriented advice. Requirements: • Several years of experience in selling luxury products, preferably in the watch and jewelry industry. • Interest in or experience in visual merchandising, as well as a good sense of the attractive presentation of watches and jewelry, is an advantage. • Experience in dealing with demanding and national customers. • Pronounced passion for high-quality watches, jewelry, and exclusive materials. • High motivation to learn new things and continuously develop further. • Exact, structured, and meticulous working method. • Very good German and French language skills (bilingual or fluent in both languages) are mandatory; English language skills are an advantage. • Experience in creating unique customer experiences and building long-term customer relationships. Requirements: • Several years of experience in selling luxury products, ideally in the watch and jewelry sector. • Interest in visual merchandising or experience in this field, with a good sense of presentation and display of watches and jewelry, is an asset. • Experience in accompanying demanding and national customers. • Genuine passion for watches, jewelry, and exceptional materials. • Great motivation to learn and continuously develop skills. • Precise, rigorous, and organized working method. • Excellent command of French and German (bilingual or professional level with ease in both languages) is essential; command of English is an asset. • Experience in creating unique customer experiences and developing lasting relationships with customers. jpid55a49ebjm jpit0728jm jpiy26jm