Computer Scientist / ICT Supporter 20%

20%, Temporary by arrangement Bern Computer Science Your tasks ## • Ensuring system availability through targeted break/fix measures • Installation, configuration and maintenance of hardware and software systems for trouble-free IT operations • Analysis and resolution of hardware and software problems • Management of IMACD processes (Install, Move, Add, Change, Dispose) • Maintenance of IT asset management • Technical support on site (Smart Hands Services) • Participation in the Walk-Up Tech Bar for direct user support Our requirements ## • Completed training as a computer scientist EFZ or at least 3 years of professional experience in IT support with relevant further training • Experience in 1st- and 2nd-level support as well as troubleshooting on site • In-depth knowledge of Microsoft desktop operating systems and common desktop software • Basic knowledge of Active Directory administration • Very good German and good English skills • Impeccable reputation • temporary, long-term part-time employment 20% • Working days: on the 1st day of the month and every Wednesday (a total of 5 days per month à 8 hours)