Apprenticeship as Retail Sales Specialist öV EFZ with Focus on Customer Consulting 100%

Do you enjoy interacting with people, are communicative and like to help with concerns? Then the training as a retail sales specialist öV EFZ with a focus on customer consulting at Südostbahn is perfect for you. In your three-year apprenticeship at the Herisau and Wattwil locations, you can expect a versatile training with direct customer contact. ###

This is what you can expect

• The sale of subscriptions, tickets and excursion trips are among your central tasks.
• In your daily work, you support travelers when buying tickets via the app or at the ticket machine.
• Furthermore, you advise customers on various questions about their journey.

This is what you bring

• You are communicative and enjoy languages (German and foreign languages).
• You easily recognize needs and like to look for individual solutions.
• You are friendly and open in dealing with different people.
• You are curious and flexible, also willing to be on the train for weeks during your apprenticeship to gain insight into the other focus area of customer accompaniment.
• You have a secondary or real school diploma.

During your training, you will be accompanied by experienced and committed practice instructors.

Chantal Wartenweiler
HR Specialist Training & Development +41 58 580 74 43