After Sales Management Clerk 100%

To complement our Central Services department, we are looking for a motivated and dynamic After Sales Management Clerk 100% (m/f/d) immediately or by arrangement at our headquarters in Fahrweid The company Stutzer Service AG deals with the worldwide import and trade of food. Our company focuses primarily on the import of products from the Asian and Mediterranean regions and their nationwide distribution in Switzerland. Your area of responsibility Creation and sending of invoices to customers (individual and collective invoices) Responsible for invoicing for the monthly closing Monitoring of open receivables and dunning management Clarification of invoice details and clarification of discrepancies with customers Processing of credit notes, cancellations and corrections of invoices Processing of customer inquiries regarding payment, deliveries and returns Investigation of complaints and inquiries to identify the cause of the problem and to find the best possible solution for the customer Follow-up of complaint cases and ensuring customer-oriented processing Participation in the optimization of existing processes Collaboration with other departments such as sales, purchasing and accounting Support and substitution within the team Our expectations of you Commercial basic training (EFZ) Profile E or equivalent Proficient knowledge of German, knowledge of Italian or Thai is a great advantage Experience in the field of After Sales Management desirable Knowledge in the food industry is a plus Very good MS Office knowledge, Dynamics 365 Business Central knowledge is an advantage Quick comprehension as well as a structured and efficient way of working Communicative, resilient and team-oriented personality with high motivation Independent and reliable way of working We offer Contemporary employment conditions 5 weeks vacation Free parking spaces A responsible and varied activity Independent work with a lot of personal responsibility Exciting and varied tasks Opportunity to actively help shape processes A dynamic and collegial working environment Modern office premises with ergonomic workstations Fully equipped kitchen for free use You can send your application documents stating your salary expectations to E-Mail (<>). For this position, we do not consider applications or inquiries from personnel service providers. jpidd855171jm jit0626jm jiy26jm