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Workstation Technician 100 %

Digital Solutions SA

Employment type
Full-time
Location
Lausanne
Company
Digital Solutions SA, Rue de la Roche-de-Mars 5, 2900 Porrentruy
Languages
French (fluent)
First posted
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As part of a strategically significant project based in Lausanne, we are looking for a Workstation Technician to execute the massive deployment of more than 3'000 workstations (laptops, desktops and peripherals). Your main mission will be to guarantee the success of this migration and fleet renewal project, from the receipt of equipment to the hand-over to end users, while ensuring high-quality local support. You will work in close collaboration with our team of engineers to ensure compliance with project milestones, the conformity of IT masters, and overall user satisfaction. Your main responsibilities: Mastering & Preparation: Prepare, master and configure workstations (Windows 10/11, Microsoft 365 suite, business applications) via automated deployment tools (MDT, SCCM/MECM, Intune). Physical deployment & logistics: Perform the physical installation of new equipment, network patching, connection installation and commissioning across different sites. Local support (Floor-walking): Accompany users during the handling of their new equipment and quickly resolve post-deployment incidents (N1/N2 Support). Fleet management & inventory: Ensure the rigorous update of the inventory database (CMDB), management of hardware stocks and tracking of the return of the old fleet. Reporting & monitoring: Regularly report on deployment progress to the project steering committee and report any recurring anomalies. Profile sought: Skills & experience You have initial experience in large-scale workstation deployment and local IT support. Good mastery of Windows 10/11 environments, Active Directory, Azure AD / Entra ID, Office 365 and mastering/deployment tools (SCCM, Intune, MDT, WDS). Proven experience in massive deployment projects (several hundreds or thousands of workstations) within demanding environments. Human qualities (Soft Skills) Rigor & organization: Ability to manage large volumes of hardware with method, precision and respect for established procedures. Service orientation & interpersonal skills: Excellent interpersonal skills, pedagogy and patience towards users to guarantee a smooth and positive transition experience. Team spirit: You enjoy working in a team in the field and know how to show solidarity to achieve the collective objectives of the project. Autonomy & reactivity: Analytical skills and rapid resolution of unforeseen technical problems in the field.

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