Service Advisor 100%

Service Advisor 100% Let's move forward together! Family business founded in 1979 in Mouret (FR), the group is today a recognized player in the sale and maintenance of SCANIA, IVECO and MAN utility vehicles, as well as in environmental techniques. Joining Aigle SA means integrating a solid structure, carried by a group of nearly 100 collaborators, where each person plays a concrete role in collective success. Here, decisions are made quickly, exchanges are direct and everyone's commitment is recognized. Team spirit, trust and professionalism guide daily life — with the common will to move forward together, sustainably. A company where your commitment really makes a difference! Join a team where customer service takes on its full meaning, at the heart of a recognized garage in the Aigle region. A key role, between advice, organization and customer relationship, in a concrete and dynamic environment Service Advisor 100% Your mission As a service advisor, you are at the heart of the customer relationship and the smooth functioning of the workshop. Concretely, you: Accompany our customers from A to Z, from scheduling an appointment to delivering the vehicle Plan interventions in the workshop by optimizing resources, deadlines and availability of parts Ensure a central coordination role between customers and workshop managers Advise customers in a professional and proactive manner, proposing solutions adapted to their needs Establish estimates and follow up on repair orders until invoicing and settlement Contribute to the good organization of the service, including planning and monitoring certain team activities Your profile Essential: Basic technical training (mechanics or related field) Sense of customer service and excellent relational ease Organization, rigor and ability to manage several files simultaneously Good mastery of usual computer tools Positive attitude, team spirit and well-developed sense of responsibility French as mother tongue Your additional assets: Experience in a similar position, ideally in the utility vehicle sector Service advisor training with a federal certificate Commercial affinity and taste for advice Category C/CE driver's license What we offer you: A concrete and varied position, at the heart of our garage's activity Close collaboration with our customers and an experienced technical team Ongoing training related to brands and job developments Attractive employment conditions adapted to your experience The stability and prospects offered by a solid group jpidb726065jm jit0624jm jiy26jm