Telephone Customer Advisor Inbound / Call Agents (m/f/d) Kreuzlingen Region

Company Description

Flexsis accompanies you as a specialist or worker in the areas of industry, construction, production, logistics, technology or services. We bring you together with assignments that match your profile and your goals.

With over 50 branches throughout Switzerland, we offer you access to a broad network. In doing so, you always have a personal contact person by your side.

With us, you are comprehensively protected according to GAV Personalverleih, benefit from attractive further training offers and work with an ISO 9001 certified personnel service provider.

For our client, we are looking for several talented and communicative persons on a fixed-term basis until the end of January 2027, in the Kreuzlingen region (no further commute of more than 45 minutes) as

Telephone Customer Advisor / Call Agents Inbound Multi-Industry (m/f/d)Job Description

• Conducting and documenting incoming telephone calls in the technical field
• Determining causes of problems when using the various design channels for photo products and subsequent problem solving or forwarding to the corresponding interfaces via CRM system
• Customer-oriented, friendly product and service advice

Desired Profile

• Completed apprenticeship or general professional experience
• Availability at 100% during the training period of 2 weeks
• Eloquent, motivated, technically proficient, flexible and reliable
• Working hours: Mo - Sun/Holidays: 07:00 - 22:00
• The framework conditions for the part-time employees (80-100% workload) remain the same: 5 days per week, working days: Monday - Sunday

Mandatory knowledge:

• Good PC knowledge, advanced IT user knowledge
• Good understanding of telecommunications
• Good communication
• Affinity for consulting

We offer:

• Full-time or part-time employment on an indefinite basis
• A responsible task in an active company
• A collegial working environment in a nice team with flat hierarchies
• Intensive training (2 weeks at 100%) at full salary
• Development opportunities in the telecommunications industry
• Attractive benefits and further training opportunities

Interested? Then apply now.

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