Call Center Agent (m/f)

Is service with heart and mind your motto? Do you see a new opportunity in every challenge and approach your customers with a large portion of empathy and composure? Then listen up! For our client, a well-known media house in the Olten area, we are looking for you as a cheerful and humorous customer service gem: Call Center Agent (m/f) 100% German and French What awaits you: • New customer acquisition • Advice and support for customers across the entire product portfolio • Answering telephone and written inquiries • Providing information and processing complaints • Supporting customers in the digital product area (App, e-Magazine and e-Shop) • Recording and processing customer and order data • Subscription processing such as orders and mutations as well as complaints Qualifications What you bring with you: • A completed education • Experience and strength in the active acquisition sales of services • Very good French skills/native language and understand Swiss German • Proficient in common customer service center tools such as G Suite, SAP and Salesforce, etc. Your advantages: • Digitally advanced company • Home Office possibility • Development opportunities within the company • Option for permanent employment • You can receive financial support from the temporary fund for your next further training. More about this at www.temptraining.ch I look forward to your application!