Sachbearbeiter Roadside Assistance (m/w/d) 100%

We move and inspire people. Simple. Sustainable. Forward. ## The AMAG Import AG is, with the brands Volkswagen, Audi, SEAT, CUPRA, Škoda and VW Nutzfahrzeuge, the most successful automobile importer in Switzerland. For the Technical Services department at the headquarters in Cham ZG, we are looking for a structured and customer-oriented personality to support our Service Processes team as a Specialist Roadside Assistance (m/w/d) 100% from immediately or by agreement. How we inspire you ## • Special conditions for vehicle purchase and service: For you and your family - because we know how important mobility is • Travel with discounts: Worldwide cheaper on the move with Europcar • ZIF: Additional individual days off - Buy additional vacation days and give yourself a well-deserved longer break • Living flexibility: Reconcile family, hobby, and career - enjoy the flexibility of hybrid working • Life long learning: We participate in your further education - boost your career! • Fit for free: Use our free fitness studio for your health and fitness • Exclusive deals: Platform with changing discounts - always discover new offers and save What you can move with us ## • Technical support: You support our Customer Care with mobility concerns and work with the emergency service center and service partners • Partner support: You take care of service partners and maintain and correct data in CRM and SAP systems • Case management: You process special cases around mobility and ensure the correct processing of mobility cases • Coordination & reporting: You support the planning and coordination of workshop tests, create reports, and make system-side adjustments • Operational support: You support with budget and invoice control, work on projects, and take on further administrative tasks in the Service Processes team What you bring ## • Experience: You bring experience in the automotive industry • Education/training: You have a commercial basic training or automotive technical basic training combined with commercial further training • Digital skills: You work routinely with M365 applications and have experience with SAP and CRM systems • Language skills: You communicate confidently in German, have very good French skills (at least B1), and ideally very good Italian skills • Personality fit: You keep an overview even in complex cases, work structured and exactly in several systems at the same time, and convince in exchange with partners through reliability and solution-oriented action Do you think we could be a good fit? ## Then we look forward to your online application. By the way: We don't need a cover letter. Do you have questions about the position or the application process? Then just contact me via WhatsApp. You can find information on data protection in our data protection regulations. • Dario • Recruiter • 079 536 17 50