Specialist in public services, mediation and spaces

Lausanne (and home office) | 80-80% |

The contribution you can make

• Design and develop services suitable to the needs of different user groups and ensure their quality.
• Organize the operational functioning of public services, allocate tasks within the workgroup and participate in activities, in particular in the reception, consultation and assistance of users, as well as loan and interlibrary loan services.
• Develop mediation offers, consolidate the relationship with existing user groups and reach new user groups.
• Design information, consultation and training offers and inform users in a clear and appropriate manner to the different target groups about the services, information resources and relative methods of use.
• Design, manage and develop the library spaces accessible to the public, as well as the related equipment and work tools, according to user needs.
• Manage partnerships in the field of user orientation and mediation, promote the visibility of services and contribute to the design and implementation of events.

What distinguishes you

• Bachelor's in information science, in communication and knowledge mediation in a scientific or cultural field, or in law, as well as several years of professional experience in a library or in a similar cultural or academic institution.
• Experience in developing services oriented to user needs, in mediation and in working with different user groups.
• Specialist knowledge in the design and layout of library spaces, their use and the definition of reception processes.
• Ability to integrate conceptual, specialist and process-related perspectives to develop services suitable to needs.
• Strong communication skills and strong service orientation, as well as the ability to work independently, flexibly and collaboratively within a role-based organization.

In summary

Contribute actively to shaping the future of our Institute and our library. Thanks to your ideas and your expertise, you will develop services and spaces that bring together different user groups and facilitate access to knowledge.

What we offer

• Working for Switzerland We strive for the successful Swiss model and work for the well-being of the population.
• Living diversity The realization of equal opportunities allows us to best express our skills and to contemplate different points of view.
• Fit in the workplace We provide support and advice to our employees on the subject of physical and mental health.

All benefits (https://www.stelle.admin.ch/stelle/it/home/bundesverwaltung/ihre-vorteile-auf-einen-blick.html)

The Swiss Institute of Comparative Law (ISDC) is an independent administrative unit of the Confederation. We make foreign and international law accessible, thus making an important contribution to legal practice and science.

We support judicial and administrative authorities, law firms, notary offices and private individuals, and carry out our own research in the field of comparative law. Our research themes are based on legal issues of particular relevance to Switzerland, concerning the legal challenges of complex societies or a globalized economy.

Our excellent specialist library, with its variety of foreign legal systems, unique in Switzerland, constitutes an invaluable resource. As part of the national library network Swisscovery, it is also extensively interconnected at national and international levels.

Complementary information

It is planned, in perspective, to expand this function to include personnel management responsibilities.

Questions about the workplace

Nadjma Yassari
Director

Questions about the application

Barbara Herentrey
Head of Human Resources
+41 58 46 98836