Commercial Employee (m/f/d) Sales Back Office 100% with a portion of fun at work - Managed Print Services

What you move

You are a central contact person between our customers, sales, technology, and our suppliers. You ensure that orders are processed reliably, contracts are invoiced correctly, and open issues are followed up independently. In doing so, you support our two areas, Working Places and Printing Solutions.

• You handle the telephone and reception and manage general correspondence.
• You create offers in cooperation with our customer advisors and take over order entry, clarification, and processing.
• You monitor delivery dates and coordinate open points with sales, technology, and suppliers.
• You process toner orders from our Fleetmanager as well as direct orders from our customers.
• You create invoices for devices, consumables, and services.
• You invoice rental and service contracts including print volumes and check contract and meter data for completeness and plausibility.
• You clarify billing questions and create corrections, credit notes, and final invoices if necessary.
• You maintain customer, device, and contract data and support other administrative tasks.

What you bring

You don't necessarily need to bring your own office chair, because we have heaps of them. But we expect these qualities from you:

• A completed commercial basic training EFZ and several years of experience in sales back office or in a comparable administrative function.
• Joy in dealing with numbers as well as a careful and precise way of working, especially with orders and billing.
• Good user knowledge in Microsoft 365 and experience with ERP and CRM systems, ideally with Opacc.
• Experience in the area of Managed Print Services (MPS), especially in the administration of printer fleets as well as the processing and billing of rental and service contracts.
• A quick grasp and the willingness to familiarize yourself with our products, services, and processes.
• Independence and organizational talent: You set priorities, maintain an overview with several parallel tasks, and follow up open points until completion.
• Proficient German language skills and a friendly, binding manner with customers and employees.
• Team spirit and the willingness to take responsibility for your area of responsibility.

You work in an environment that is up to date. Because we only sell to our customers what we ourselves find great. A long-standing and motivated team is waiting for you. Interested in taking responsibility for this varied task? Then Lukas Mettler looks forward to your complete application via e-mail to

und die arbeit macht spass.

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