Facility Services Manager / Responsable de secteur

Facility Services Manager / Responsable de secteur Subsidiary of 3S Facility Group SA and historically active in the field of Facility Services (maintenance and concierge services), ProNet Services SA today benefits from the strategic synergies of the 3S Facility group, allowing it to expand its offering and propose global solutions. Thanks to this integration, ProNet Services meets the needs of companies looking for a complete Facility Management offering, encompassing all management, maintenance, and optimization services for their infrastructures. This integrated approach guarantees efficiency, consistency, and simplicity for all its clients — whether they be offices, conciergeries, shopping centers, parking lots, industrial sites, agri-food sites, or healthcare establishments. In order to strengthen our team in the canton of Vaud, we are looking for a: Facility Services Manager / Responsable de secteur (M/F) As a Facility Services Manager / Responsable de secteur, you are the link between clients, employees, and management. You ensure the quality of services, supervise your teams, ensure the operational follow-up of sites, and contribute to the development of the sector. Your main responsibilities: Ensure the operational follow-up of sites: planning, organization, and supervision of cleaning services. Accompany new clients: start of mandates, deployment of personnel, and quality monitoring. Perform regular quality controls and guarantee the compliance of services. Supervise, train, and support employees in the field: working techniques, instructions, schedule changes, or contractual modifications. Participate in personnel recruitment in collaboration with the HR department and ensure their integration. Verify compliance with internal rules: working hours, wearing professional attire, and respect for company instructions. Supervise sector logistics: schedules, orders, material, products, and equipment compliance. Maintain a relationship of trust with clients, collect their feedback, and propose improvements or additional work. Report any anomaly or incident likely to affect service quality or safety. Your profile: Proven experience in team management in the field of cleaning, maintenance, or Facility Management. Good organizational skills, autonomy, and rigor in the follow-up of operations. Excellent interpersonal skills and sense of customer service. Ability to manage priorities and adapt to unforeseen field circumstances. Category B driving license indispensable. Good level of French (oral and written), any other language is an asset. We offer A varied and autonomous position, within a solid and rapidly evolving company. A dynamic team, a stimulating work environment, and management that listens. Attractive working conditions, in line with your skills and your experience. jpidc2b25a2jm jpit0729jm jpiy26jm