Administrative Assistant

CCNAC03
Caisse cantonale neuchâteloise d'assurance-chômage
Administrative Assistant (3 positions)
CCNAC03
Caisse cantonale neuchâteloise d'assurance-chômage (CCNAC)
An autonomous establishment under public law, the CCNAC carries out the missions entrusted to it by virtue of the unemployment insurance law. In order to strengthen our "unemployment benefits" (IC) sector, we are opening three positions for competition.
Your missions
As part of your activity, you will compile and analyze unemployment files, which you will follow up on with rigor, ensuring in particular compliance with deadlines and the processing of pending items.
You determine the entitlement to benefits, calculate the insured earnings, and proceed with the payment of benefits.
As a privileged interlocutor for our insured persons, you will welcome them at the counter and provide information by telephone with professionalism.
You will also draft the decisions of the fund and guarantee reliable processing of digital data.
Through your commitment, you contribute directly to the quality of the services delivered by the CCNAC.
Your profile
Having obtained a CFC as a commercial employee, you possess at least three years of professional experience. A professional maturity, an ES level title, or a federal certificate is an asset.
You are familiar with the field of social insurance or are motivated to acquire this knowledge.
Autonomous and organized, you know how to manage priorities efficiently. You enjoy human contact and demonstrate professionalism and benevolence, including in emotionally demanding situations.
You like working in a team, you are fully committed, and you know how to show flexibility. Excellent command of French completes your profile.
We offer you
A varied job in an evolving environment.
Training opportunities both internally and externally.
A flexible schedule.
Information
M. Mario Stettler, head of the IC sector, tel.
Mme Catia Dos Santos, responding administrative assistant, tel.
Mme Loïse Amy, responding administrative assistant, tel.
The State's human resources department is mandated by the CCNAC for this recruitment.
Working for the State
Diversity is a fundamental value that we cultivate with conviction and we are committed to creating an inclusive environment where every person, regardless of their origin, gender, or background, feels fully integrated and valued.
Application deadline: 9 September 2026
Salary: Flat rate
Start of activity: To be agreed jpid16574d6jm jpit0937jm jpiy26jm