Service Assistant / Reception (m/f)

Hub function between customer and service area
Receiving customer requests at reception for workshop appointments and assigning them according to the priority of the services to be performed, if necessary in consultation with the service advisor
Management of the customer service/reception telephone switchboard, customer care in the waiting area
Orderliness in the customer meeting zone
Ensuring customer mobility
Carrying out any necessary callbacks to the customer
Recording customer and vehicle data
Independent billing/processing of simple service orders
Recording cash / debit / credit payments at the cash desk
Completion of various administrative tasks
General support of the service advisor

Automatically translated from the original.

Posted 1 week ago

Location