Operations Manager - Full-time - CH

• 02 July 2026 • 100% • Indefinite duration • Bern About us ### Ikerian AG (formerly RetinAI Medical, now part of d-Essilor Luxottica) is a high-growth medical device software company based in Bern, Switzerland. Our mission is to enable appropriate decisions faster in the healthcare field, through transformative d-AI and data management solutions to better understand patients and diseases, for the purpose of disease screening and monitoring. Join our diverse team of d-entrepreneurs, developers, researchers, and commercial experts who collectively shape the l-future of healthcare and eye care. Job Description ### The Operations Manager is the head of Ikerian's operational maturity and global expansion. Your mission is to install a high-performing "Operating System" that synchronizes the Research, Development, and Commercial engines into a unified machine, driven by scalable organizational processes and the leadership of cross-functional teams including project management, human resources, as well as quality and regulatory affairs. As the primary guardian of our external ecosystem, you will professionalize our vendor management and institutionalize our internal knowledge management infrastructure and processes. Following the acquisition of Ikerian by EssilorLuxottica, you will lead the evolution from a high-growth start-up to a world-class subsidiary, ensuring that our complex dual business model is anchored in a robust, compliant, and transparent operational framework. Key Responsibilities ### • Lead the company's key operational departments, providing executive leadership and mentorship to the heads of PMO, QRA, and HR. • Implement a structured "Operating System" to synchronize deployment across the organization and align technical development with commercial readiness. • Optimize organizational design and workflows to ensure the dual business model can scale effectively, by professionalizing HR and operational processes without introducing inefficiencies. • Modernize and govern the internal knowledge management infrastructure and digital workspace to guarantee a single, audited "Source of Truth" for all corporate and technical data. • Design and lead the enterprise-wide goal-setting framework, ensuring that the CEO's and Board's strategic objectives are translated into measurable and synchronized departmental targets, eliminating conflicting priorities. • Professionalize the vendor management lifecycle, overseeing the selection, compliance, and performance of all external providers and partners. • Act as the executive lead for legal compliance, interfacing with external advisors and EssilorLuxottica's legal stakeholders to manage corporate risks in collaboration with the finance and accounting department. • Support post-merger integration, harmonizing Ikerian's operations with global corporate standards while maintaining the organization's agility and speed of innovation. • Lead the Project Management Office (PMO) to ensure disciplined execution of internal strategic initiatives and external client projects. • Oversee HR and talent acquisition strategy to increase headcount and foster a high-performance culture that attracts and retains world-class talent. • Drive high-level regulatory and quality strategy, ensuring the organization is operationally equipped to obtain and maintain global product clearances (e.g., FDA 510(k)/De Novo and EU MDR). • University degree in business, law, engineering, or a relevant scientific field; an MBA or PhD is preferred given the technical nature of our products. • Proven experience in operational integration within the MedTech software or health information technology industry. • At least 10 years of leadership experience, with a documented history of evolving a company from a small team to a medium-sized enterprise. • Demonstrated expertise in building and professionalizing "Operating Systems" to synchronize cross-functional teams and minimize departmental silos. • Strong foundation in information architecture and knowledge management, with experience in structuring digital workspaces. • Direct experience navigating complex regulatory pathways (such as FDA or MDR), or highly regulated environments and managing internal quality management systems. • Demonstrated ability to manage multifaceted projects involving complex technical, legal, and human resources components. • Exceptional stakeholder management skills and a collaborative spirit capable of leading diverse international teams. • Strong analytical and problem-solving skills with a sense of operational detail and financial efficiency. • Ability to work autonomously as an executive leader while being a key member of the company's management. • Excellent oral and written communication skills in English. • Current residence in Switzerland (or willingness to relocate) with the ability to work from the Bern headquarters as needed. • A unique opportunity to lead the evolution of a high-tech health AI subsidiary within a world-renowned healthcare group. • A competitive compensation package in a supportive environment that values work-life balance