BVG Clerk Insured Administration (m/f/d) 80 - 100%

Are you interested in the topic of occupational pension schemes? Do you enjoy customer contact and like to look for the best possible solution for our customers? The BVG Help Point is responsible for the administration and support of the insured in the SME sector. As a clerk, you have the opportunity to take on an important role in customer care and retention within a motivated, dynamic team through your communicative skills and your commitment. What you do You are responsible for comprehensive insured administration You process the written as well as telephone requests of our insured in German and French You process insured mutations (divorce cases, WEF, purchases, etc.) You proactively support sales and distribution units and work together with internal and external stakeholders What you bring Commercial basic training, ideally in the insurance or finance industry Further training in the social insurance sector (e.g. VBV) is an advantage Proactive, team-oriented and resilient personality with good communication skills Fluent German and very good English. Any further foreign language is an advantage. Additional information Part-time or full-time: 80 - 100% Work location: Zürich, Oerlikon Hybrid working: up to 40% We look forward to your online application – even without a cover letter. You are welcome to convince us of your motivation during a personal meeting. Who we are Zurich is a strong brand – more than 1.4 million Swiss customers trust our products and services. The basis of our success is our 53,000 employees worldwide, who help our customers in 210 countries and territories to better understand their risks and protect themselves against them. To deliver daily performance, we offer our employees flexible working models and interesting further training opportunities. As a Zurich employee, you benefit from a variety of advantages and a strong culture, characterized by acceptance, diversity and team orientation. At Zurich, we maintain a culture of diversity and inclusion. Our goals and values are created to protect our employees, promote trust and help them to reach their full potential. We stand up for justice and equality among our employees, regardless of gender, gender identity, sexual orientation, origin, ethnic origin, religion, etc. The acquisition of our talent as well as the recruitment processes reflect this commitment in everyday life. Join us and become part of this culture. Information for recruitment agencies Zurich does not accept unsolicited applications from recruitment agencies for this position. Recruitment agencies are therefore requested not to submit candidate documents to our employees or via our online career portal. We decline any responsibility for unsolicited applications as well as any fees and thank you for your understanding.