Receptionist / Telephone Operator (f/m/d)

Entry

per 1. February 2027 or by arrangement

Workload

50 - 80 %

Location

Psychiatrische Dienste, Weissensteinstrasse 102, 4503 Solothurn

Department

Reception / Telephone Operator

What you will do with us ##

• Ensuring a professional and smooth workflow at the reception/telephone operator station
• Friendly and competent first point of contact for patients, relatives, visitors as well as external agencies and authorities
• Coordination of patient concerns and efficient forwarding to the responsible specialists
• General administrative tasks (recording patient master data, creating documents, incoming/outgoing mail, appointment scheduling, etc.)
• Material management

What you bring with you ##

• Commercial employee EFZ or equivalent training
• Very good German skills in speaking and writing; other foreign languages an advantage
• Confident IT skills, especially in handling MS Office
• Empathy and understanding for people in psychological stress situations
• High reliability, discretion and flexibility, including willingness to work irregular shifts (also on weekends, without night shifts)

For us, it goes without saying ##

Working part-time
Almost all our positions are possible in a part-time workload.

Working part-time
Almost all our positions are possible in a part-time workload.

Attractive salaries
13 salaries, performance bonus & annual salary increase up to experience level 20.

Attractive salaries
13 salaries, performance bonus & annual salary increase up to experience level 20.

Paid changing time
3 vacation days per calendar year
or CHF 80.00 per calendar month - at 100 % workload.

Paid changing time
3 vacation days per calendar year
or CHF 80.00 per calendar month - at 100 % workload.

Own daycare
In Solothurn and Olten we offer in-house daycares.

Own daycare
In Solothurn and Olten we offer in-house daycares.

Health promotion
Relaxation & sports offers, specific continuing education courses, occupational safety measures.

Health promotion
Relaxation & sports offers, specific continuing education courses, occupational safety measures.

Largest employer in the canton
Over 4'500 people from a wide variety of professions do their best for our patients.

Largest employer in the canton
Over 4'500 people from a wide variety of professions do their best for our patients.

High quality & performance standards
soH stands for quality and performance at the highest level.

High quality & performance standards
soH stands for quality and performance at the highest level.

Childcare allowance
For children up to 10 years - if both parents are working or you are a single parent.

Childcare allowance
For children up to 10 years - if both parents are working or you are a single parent.

Collegial teams
Our work is characterized by fair cooperation and exchange at eye level.

Collegial teams
Our work is characterized by fair cooperation and exchange at eye level.

Employee discounts
e.g. Internet, fitness, car purchase, internal medicine purchase, Microsoft software, events etc.

Employee discounts
e.g. Internet, fitness, car purchase, internal medicine purchase, Microsoft software, events etc.

Staff restaurant
Lunch menu at discounted conditions as well as free fruit at the locations.

Staff restaurant
Lunch menu at discounted conditions as well as free fruit at the locations.

Staff rooms
In Solothurn, Olten & Dornach - depending on availability.

Staff rooms
In Solothurn, Olten & Dornach - depending on availability.

Toll career opportunities
We offer you the best prerequisites for a career in the healthcare sector.

Toll career opportunities
We offer you the best prerequisites for a career in the healthcare sector.

Returners welcome
Starting up again in a job after a professional break? We look forward to your application.

Returners welcome
Starting up again in a job after a professional break? We look forward to your application.

Your contact with us ##

For questions about the position (Reference 3533):

Mr. M. Thöni
Head of Directorate Staff and Quality
Tel: +41 (0)32 627 14 70

For questions about the application process

Team
Recruiting & Employer Branding
Tel: +41 (0)32 627 47 27

For this position, we do not consider dossiers from recruitment agencies. Thank you for your understanding.
Should you submit dossiers anyway, there are no legal obligations on our part.