Practice Solution Manager (PSM) / Strategic Account Manager (m/f/d) (80-100%)

Practice Solution Manager (PSM) / Strategic Account Manager (m/f/d) (80-100%) ##

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remote type

Remote - Sales / Field services position

locations

Fribourg, Switzerland

time type

Full-time

posted on

Posted today

time left to apply

End date: 30. November 2026 (More than 30+ days left to apply)

job requisition id

R-2026-49838

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. As a world leader in ophthalmology, we are committed to innovation and progress and act quickly. With us, you will be rewarded for your commitment and achievements and can advance your career like never before. Together, we go beyond ourselves to improve the lives of our patients and customers. We foster an inclusive corporate culture and seek diverse, talented people who want to join Alcon.

As a Practice Solution Manager (PSM) (m/f/d) in the Vision Care division of Alcon, you will play a central role in expanding market share and strengthening customer loyalty. You will implement innovative activities that support our customers' business success, promote customer loyalty, and drive digital solutions and sales activities.

The position is designed as a home-office role within the defined travel area in Switzerland. It requires a high willingness to travel, primarily within Switzerland, and occasionally in other European countries.

A typical working day in this role includes:

• Consulting and customer loyalty: Close cooperation with decision-makers, ECPs, and store teams to achieve jointly coordinated goals
• Introduction of digital platforms through the implementation of digital solutions for customer acquisition and loyalty, especially in the area of subscription systems
• Planning and conducting training and fitting events to support and improve the end-consumer buying experience
• Targeted implementation of POS strategies and merchandising concepts to increase product awareness and support sell-out in stationary retail.
• Collaboration with the Business Development Manager and other departments to develop and implement a first-class business support model

WHAT YOU BRING TO ALCON

:

• Bachelor of Science FHNW degree in Optometry with extensive optical training and at least 3 years of professional experience.
• Sound knowledge in the field of ophthalmic optics or ophthalmology as well as in the implementation of digital solutions for sales promotion
• An established network within the optical industry that can be used specifically for market development, customer loyalty, and business expansion
• Strong self-organizational skills, negotiation skills, experience in change management, and a strong customer orientation
• Fluent German and very good English skills, preferably also Italian and/or French

HOW YOU CAN BE SUCCESSFUL AT ALCON:

• Experience excellent onboarding from your first day at one of the Top Employers 2026(*) and discover the diverse development opportunities within national and international departments
• Work independently, result-oriented, and discover the varied field of tasks with many design possibilities and room for your own ideas
• Work with an excellent, collegial team that supports you in achieving your goals and being successful
• In addition to attractive compensation, employees at Alcon benefit from a comprehensive benefits package - including flexible working time models, a company pension scheme, as well as other benefits that promote health, well-being, and personal development.

(*) awarded by the Top Employer Institute®, the worldwide institution for the certification of outstanding employee conditions.

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