Head of Resources Department, 100%, CDI - Directorate of Integration and Operational Support

Company Description At Hospice général, Head of Resources Department M/F, 100%, CDI - Directorate of Integration and Operational Support Company Description At Hospice général, we work for better living together in Geneva Founded in 1535 in Geneva, our institution accompanies people who, at a point in their lives, need support for the necessary time to (re)find sustainable autonomy. We promote the social and professional reintegration of people receiving social assistance, we welcome and host people from asylum who we follow in their integration journey. Finally, we participate in the fight against the isolation of seniors. We are more than 1' 600 female and male employees distributed across 60 sites throughout the territory of the canton. We accompany more than 40' 000 people. By joining our institution, you will participate in the realization of our social mission, anchored in our values of collaboration, respect, commitment and benevolence. In a context where our teams evolve in demanding and constantly changing fields, we make it a point of honor to offer them stimulating working conditions: we aim for diversity and inclusion, we value collective intelligence, encourage exchanges and innovation and promote initiative and experimentation. Job Description Your missions Reporting directly to the deputy director of the ISO, you are responsible for managing the Resources Department composed of five units. Your main missions are the following: Provide the necessary expertise to internal partners for the support of users in an innovative and efficient manner; Promote the autonomy and empowerment of unit managers and their teams while ensuring the security of business processes and contributing to risk management; Work in close collaboration with the AMIG and ASOC functions, as well as with external partners in the sector in order to develop high-performance collaborations promoting the support of the beneficiaries of the Hg; Contribute to the evolution of the practices and culture of the organization. Question the mode of delivery of the service's benefits which will lead to its resizing and adjustment; Collaborate and contribute to the creation of the Health-Social Service and ensure the change management of your teams who will be attached to it; Manage the units of the Resources Department, namely: Investigations and compliance, which controls the economic and social situation of Hg users, ensures the proper application of the principles of social support as well as the correct invoicing of files on administrative and financial levels. Litigation and overpaid benefits, which recovers amounts owed to Hg and supports employees in establishing reimbursement requests. Support, which accompanies the employees of the AMIG, ASOC and ISO services in their integration into the workplace and in the realization of their daily activities. Health Administration which ensures the management and coordination of the health asylum network (RSA), ensures the affiliation of Amig beneficiaries under LAMal and the correct granting of health costs. The unit will be transferred to the Health-social Service. Actions and security, which ensures the compliance of social assistance files, risk management, and supports teams in improving processes and collaborations with partners (SCARPA, AI, SAM, Médident device, OCPM, OFP, etc.). A part of the benefits will be transferred to the Health-social Service. Your main activities Adjust the strategic orientations, objectives and priorities of the service in view of the upcoming resizing; Ensure and support the implementation of adjustments; Develop steering tools, dashboards and performance indicators in order to measure the effectiveness of the system and support decision-making; Develop visibility on the services provided by the service; Supervise, motivate and accompany unit managers and their teams; Ensure coordination and transversality between units and internal and external partners; Manage the administrative, budgetary and qualitative management of the service; Participate in the design and implementation of new projects; Represent the institution to partners and bodies in connection with your scope; Replace the deputy director during her absences on all activities. Qualifications Your profile Bachelor HES, university or recognized training, completed by training in management; Confirmed experience of at least 5 years in a position with managerial responsibility in a company with a social vocation; Solution and results orientation; Ability to reconcile risk management, quality of service, organizational efficiency and optimization of human and financial resources; Recognized experience in organization, process revision, continuous simplification of work practices and global vision orientation; Good understanding of the Geneva legal and regulatory framework as well as the cantonal social assistance system; Asserted leadership and ability to develop a long-term vision; Dynamic, pragmatic personality, recognized for its consistency and sense of responsibility; Excellent interpersonal skills and communication abilities. Additional Information We offer you A culture of open and respectful company; Continuous development of skills thanks to an attractive training policy; Opportunities for career evolution and internal mobility; Real solutions to promote an equi