IT Supporter 80-100%

IT Supporter 80-100%
Dacor-Informatik, a subsidiary of Gewerbe-Treuhand, offers a wide range of IT services for the Gewerbe-Treuhand-Gruppe with its highly qualified, motivated, and down-to-earth specialists – a fiduciary specialist with 200 consultants in the Central Switzerland region. To expand the well-coordinated and qualified team at the headquarters in Luzern, we are looking for a customer-oriented IT specialist as an IT Supporter, starting immediately or by arrangement.
These are your tasks
Ensuring smooth IT support operations
Processing Incidents, Service Requests and Change Requests
Analysis and troubleshooting of system, network and application problems
Active participation in projects (ITSM, AI program as well as other projects)
Building agents and workflows with Microsoft Copilot and other AI tools as well as training our customers
Support and administration of specialist applications (collaboration with manufacturers and suppliers)
User and permission management (Active Directory, ideally Entra ID and Microsoft 365)
This is what distinguishes you
Completed vocational training in the IT field
Professional experience in IT support
Knowledge in the Microsoft environment / Linux
Knowledge of infrastructures (On-Premises and Cloud)
High service orientation and good manners
Affinity for IT security topics
Very good analytical skills as well as a structured and independent way of working
Experience in handling AI tools (preferably Microsoft Copilot)
This is what we offer
Attractive employment conditions and benefits:
Become part of our team and apply today using the link «Apply now». For further information, René Steimen, CEO Dacor Informatik AG, is happy to assist you. Telefon . jpidab519c9jm jit0834jm jiy26jm