IT Supporter 1st & 2nd Level

MY TASKS

• 1st Level Support for employees in the client and infrastructure environment
• Receipt and processing of support requests via telephone and ticket system
• Analysis and troubleshooting of malfunctions in the Windows client environment
• Support for users directly on-site
• Remote support to a manageable extent
• Installation and configuration of hardware and software
• Installation of specific software with corresponding experience
• Support with user and permission management
• Collaboration on general tasks in the IT infrastructure environment

MY PROFILE

• Professional experience in 1st Level Support or a comparable IT support function
• Good knowledge of Windows 11 and Microsoft 365
• Knowledge of Microsoft Intune, Entra ID and Active Directory
• Knowledge of Azure, VEEAM Backup and network technology is an advantage
• Experience in user and permission management
• Independent, structured and solution-oriented way of working
• Strong service orientation and enjoyment of direct user contact
• Good German skills in speaking and writing

THE OFFER

• SME specialized in the development of cleaning machines
• Varied, responsible activity
• Dynamic working environment, modern infrastructure
• Working hours: 07.00-17.00
• Temporary assignment for 3- 4 months
• Hourly wage gross: CHF 36.00 - 42.00 (depending on age/qualification)