Teamleader 100% (a)

Do you inspire people, like to take on responsibility, and enjoy achieving ambitious goals together with your team? As a Teamleader at our location in Dübendorf, you will lead and develop a team of around 15-20 employees. In doing so, you combine motivating leadership with a clear focus on quality, productivity, and successful customer projects.

Teamleader 100% (a)

Your tasks

• Leadership, promotion, and further development of a team of around 15-20 customer and/or sales advisors
• Controlling quality, productivity, and relevant key figures of the assigned customer projects
• Conducting coachings, employee appraisals, and monitorings with a focus on motivation, quality, and performance
• Ensuring smooth processes as well as communication and continuous updating of project-relevant specialist content
• Reviewing project goals, initiating suitable measures in case of deviations, and creating relevant reportings

What you bring with you

• Completed commercial training or a comparable qualification
• Experience in sales, Customer Service, or contact center environments, ideally with leadership experience
• Joy in the leadership, motivation, and further development of employees
• Empathic, responsible, and goal-oriented personality with a strong awareness of quality
• Flawless German skills, good French or Italian skills are an advantage

What awaits you
With us, you take on leadership responsibility and can actively help shape the development of your team. You can expect a dynamic sales and customer care environment in which initiative is required and successes are achieved together.
You do not only want to lead, but to inspire people and make a difference together with your team? Then we look forward to getting to know you.
Apply now and become part of DialogWorld AG.
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