ICT System Specialist (m/w/d)

ICT System Specialist (m/w/d) # 100%, Zürich, unbefristet #### print Print To support research and teaching, the IT services of ETH Zürich are active as a service organization in a large and complex IT environment. We offer high-quality, flexible, and scalable IT services to the members of ETH Zürich and support them in competing with the best universities in the world. The ID Customer Experience and Solutions (CxS) section is responsible for user support and IT workplace management in research departments, central administrative units, and ETH-related units. In addition, CxS manages the central computer workrooms and operates the multifunctional printers at ETH. Job Description ## To strengthen our team, we are looking for an experienced and committed person as an ICT System Specialist (m/w/d) immediately or by agreement. Shaping and Moving In this versatile position, you are responsible for planning, further developing, and operating our heterogeneous IT infrastructure smoothly. You bridge the gap between state-of-the-art technology and excellent research. • System Engineering: You administer and optimize our client infrastructure (Windows, Mac, and Linux). • Support & Infrastructure: You ensure the operation of IT workplaces and provide competent support. • Innovation through Automation: Using scripting and modern tools, you automate processes and proactively develop our IT services. • Consulting: You support and advise ZO employees on all IT issues. • Projects: You implement new customer requirements through innovative solutions within the framework of projects. Profile ## Technical expertise meets team spirit You enjoy working in a team and appreciate structured and service-oriented work. In complex contexts, you keep an overview and easily get into new technologies. You have the following or similar knowledge: • Fundamentals: Completed IT training or a degree in a technically relevant field. • System know-how: In-depth knowledge of Windows client administration and experience with macOS, iOS, Linux knowledge • Automation: Practical experience in scripting (Bash, Python); basic knowledge of PowerShell is a plus. • Communication: You appreciate direct exchange with users and communicate securely in German and English. • Further education: You are willing to continuously develop yourself in this exciting function. You efficiently and independently support our customers and have a category B driver's license for this purpose. Do you enjoy sharing your knowledge and supporting ETH Zürich in its core mission of promoting education, research, and innovation? Then we look forward to your application! Workplace ## Workplace ## We offer ## Your profession with impact Become part of ETH Zürich, which not only supports your professional development but also actively contributes to positive changes in society. Working at the Vice Presidency for Infrastructure and Sustainability (VPIN) means actively shaping the future of ETH Zürich - an inspiring, international, and innovative institution. Your commitment creates the best conditions for excellence in teaching, research, knowledge transfer, and sustainability at ETH Zürich. In an open, inspiring atmosphere, trust, reliability, and mutual respect form the foundation of our collaboration. We offer you not only security but also diverse development opportunities. With us, you can expect meaningful work in an innovative and appreciative environment that you can help shape and that opens up new perspectives for you. • At ETH Zürich, you can expect a dynamic, international environment • You have scope for design and practical, creative solutions are very welcome • Flexible, jointly designed work models • Benefits such as public transport subscriptions and car sharing, a wide range of sports offered by ASVZ, childcare, attractive pension benefits, etc. In short: This position offers you the opportunity to use your experience in a meaningful way, grow, and have a real impact. chevron_right Working, teaching, and researching at ETH Zürich Diversity and sustainability are important to us ## In line with our values, ETH Zürich supports an inclusive culture. We promote equal opportunities, appreciate diversity, and maintain a work and learning environment in which the rights and dignity of all employees and students are respected. On our website for equal opportunities and diversity, you can find out how we ensure a fair and open environment in which everyone can develop and unfold. Sustainability is a central value for us - we are consistently working towards a climate-neutral future. Curious? So are we. ## We look forward to your complete online application with the following documents: • Letter of motivation • Curriculum vitae • Work certificates & diplomas What to expect in the application process: • The first interview will be with Mr. Gianni Antonitti (Head of ID ISG ZO) and a team member. • The second interviews will be with Mr. Mark Sturks (Recruiting Partner), Miroslav Kobas (Head of ID CxS), and Gianni Antonitti. • Additionally, you will get to know your future team colleagues. Please apply exclusively through the online application portal. Applications by email and post will not be considered. For more information about the IT services of ETH Zürich, visit our website