Sachbearbeiter:in Kundencenter

Sachbearbeiter:in Kundencenter (70 - 100%) Since over 200 years, there is the Gebäudeversicherung Bern. Since then, one thing has remained constant: Our promise to protect the most valuable thing of homeowners - their home! We insure all buildings in the canton of Bern against fire and elemental damage. So that damage does not occur in the first place, we are committed with heart and soul to fire and elemental damage prevention. As a strategic supervisory body of the fire departments in the canton of Bern, we also work towards professional and efficient fire fighting. Together with our subsidiaries GVB Privatversicherungen AG and GVB Services AG, we form the GVB Gruppe. It is the contact person when it comes to insuring and securing buildings. Our headquarters is located in Ittigen (BE), just ten minutes' walk from Wankdorfplatz. Are you motivated to bring your skills to the customer center of Gebäudeversicherung Bern? Sachbearbeiter:in Kundencenter (70 - 100%) This is what you can expect As the first point of contact for customers of the GVB Gruppe, we stand for competent, efficient and solution-oriented service. Our claim is to clarify concerns in the first contact and offer our customers a positive service experience. We take responsibility and work closely together as a team and with the specialist departments. These exciting tasks are waiting for you Receiving and processing telephone customer inquiries (including damage reports) in German and ösisch during opening hours according to shift planning Processing written customer inquiries in German and ösisch Mutation and maintenance of customer data and insurance files Contact person for our customers at the reception Management of incoming and outgoing mail This is what you bring Commercial apprenticeship (EFZ) confident German language skills spoken and written business-fluent ösisch language skills spoken and written (B2) self-employed, responsible, flexible and customer-oriented work helpful, communicative, resilient and team-oriented personality Experience in the insurance industry is an advantage This is what we offer You have an experienced team behind you. We will carefully train you and support you. Further benefits are: Flexible working Generous support for further education Assumption of sick pay and accident deductions Preferential conditions for insurance products and internal pension fund with various savings plans Attractive mortgages for self-used residential property Discounted mobile phone subscriptions, contributions to PubliBike and REKA checks Interested? Then apply! Send us your application via the application form. Thank you for your understanding that we only consider online applications. We look forward to your application. For content-related questions, , Teamleiterin Kundencenter, E-Mail schreiben (<>), , is available. jpid22ff6f1jm jit0623jm jiy26jm