Customer Service Clerk (m/f/d) 80%

Customer Service Clerk (m/f/d) 80% # Employment type: Permanent position Region: Grossraum Solothurn/Grenchen Start date: Immediately or by arrangement Reference number: 104081-173 Requirement profile: • Completed commercial or technical training • Experience in customer service, inside sales, or order processing • Experience in scheduling or appointment planning • Professional experience in the manufacturing industry • Technical understanding and structured way of working • Very good German and French skills, written and spoken • Good Italian skills • Good MS Office skills, ERP experience • Independent, reliable, and precise way of working • Strong communication, resilient, and solution-oriented personality • Enjoyment of customer contact and working in a team Tasks: • Organization and coordination of customer service assignments • Scheduling and appointment setting for service technicians in German and French • Telephone customer support and consultation • Independent order processing for an assigned customer portfolio • Technical and commercial clarifications • Close cooperation with the field service • Awarding orders to external installers and service partners • Ensuring professional and efficient customer communication Contact person: Roger Marty Tel. 062 832 10 60 Apply for this position via rmarty@mittelland-personal.ch or via application form.