Customer Advisor Preference, 80-100%, Bern / hybrid

Customer Advisor Preference (f/m/d), 80-100%, Bern / hybrid With passion and team spirit, we work on innovative solutions that protect against the consequences of illness and accidents. To make the lives of our customers easier. In this role, you represent Sanitas in daily contact with our customers. You answer inquiries in German, French and English in a friendly and competent manner. You also explain complex matters clearly and understandably and ensure a positive experience with Sanitas. Customer Advisor Preference (f/m/d), 80-100%, Bern / hybrid What you drive: Competent and friendly telephone customer advice on the topics of products, premium tariffs and insurance benefits Independent and professional processing of e-mails, letters etc. Creation of insurance confirmations and processing of incoming correspondence Why you succeed: You value personal and telephone contact with customers, are patient and attentive You are service-oriented, responsible, flexible and resilient Ideally, you have a commercial or medical basic training You already possess the VBV training (Health Insurance module) or are willing to complete it You communicate fluently orally and in writing in German, French and English, any further language is an advantage What you can count on: With around 900,000 customers, Sanitas is one of the largest health insurers in Switzerland. In our modern and flexible working environment, you will further develop your skills. Flexible annual working time model with at least 5 weeks of vacation Modern offices in urban locations Generous regulation for working from home Participation in the health insurance package Contributions to the pension fund significantly above the legal minimum Supportive training program and versatile career opportunities: Apply easily At Sanitas, we all use 'Du'. We would therefore like to maintain this 'Du' culture in your further application process. When applying, you only upload your CV and certificates. Instead of a cover letter, we look forward to your answers to our questions in the online application tool. Start date is by arrangement. We wish to fill this position without the support of external personnel service providers. jpid27cb42fjm jit0623jm jiy26jm