Customer Service Advisor Customer Service Center CSC (f/m/d) - 100%

• 07 October 2026
• 100%
• Indefinite duration
• Murten

Join Groupe E, a dynamic player in customer service. You will benefit from a stimulating working environment and many opportunities.

Tasks ##

• Ensure quality customer service by telephone and in the back-office.
• Quickly identify customer needs and provide precise advice.
• Work autonomously with modern communication tools.

Skills ##

• Excellent communication, mastery of German and good basics in French.
• Ability for self-management and precise and autonomous work.
• Good knowledge of MS Office and enthusiasm for customer contact.

This field of activity excites you

You place the customer at the heart of your priorities.

You are the interlocutor for Groupe E customers. In a rapidly developing field, you respond with competence and confidence to requests by telephone, from Monday to Friday between 07:30 and 17:30, or you efficiently carry out back-office activities. Using modern communication tools, you autonomously handle complex, customer-oriented processes. You take customer requests very seriously, you quickly identify their needs and you satisfy your customers with your sharp advice and your professional communication.

Your expertise excites us

• Excellent communication skills and enthusiasm for customer contact as well as very good written expression
• Precise and autonomous work
• Great capacity for self-management
• German native language, with good knowledge of French orally and in writing
• Very good knowledge of MS Office

Florian Wolf
Manager Generalists

We look forward to your online application.

Who are we?

Since 2006, we have been supporting our long-standing client Groupe E. The group trusts us to represent them to their customers as customer service. We are also in charge of all activities related to billing.

To continue this, we need you: a committed person, capable of exciting customers with passion.