Team Leader Outpatient Services

Team Leader Outpatient Services This is what you can expect: Leadership, promotion and development of a dedicated team Ensuring high-quality and efficient service delivery in the outpatient sector while complying with legal requirements and internal guidelines Point of contact for complex inquiries from policyholders, service providers and authorities Professional handling of complaints and solution finding with high customer orientation Active participation in projects and working groups to develop the department Continuous optimization of processes and workflows to increase efficiency and quality Shaping a modern, service-oriented and forward-looking service organization This is what you bring: Medical or commercial basic training Further education in social insurance or leadership topics Experience in a similar function, ideally in the health insurance sector Leadership experience Committed, independent and resilient personality Very good communication and negotiation skills Fluent German language skills, additional foreign language skills an advantage Do you have questions about this position? jpidfa30e0cjm jit0728jm jiy26jm