Cleaning Supervisor (m/f) 100 %

Cleaning Supervisor (m/f) 100 % \- Coordinates and monitors all cleaning activities, organizes, oversees, and participates in them \- Global management of their unit in compliance with internal and external company standards and rules \- Responsibility for customer service and the optimal execution of services \- Supervision of employees so that they perform the services agreed upon with the client, in compliance with instructions and the legal framework \- Optimal use of internal and external resources necessary for the provision of services \- Quality control and performance of internal audits with clients \- Ordering of material and planning of interventions as well as schedules \- Guarantees adequate and optimal use of subcontractors \- Controls, manages, and monitors budgets \- Analyzes the activity of their teams and identifies deviations (monitoring of working hours) \- Ensures billing in accordance with services rendered \- Replaces their hierarchical superior in case of absences \- CFC in the cleaning field (cleaning agent, facility agent or equivalent), an asset \- Continuing education in the field of cleaning \- Confirmed experience in team management \- 5 to 10 years of professional experience in the service sector and in maintenance activity \- Good command of spoken and written French (English, Portuguese or Spanish an asset) \- Proficiency in IT tools (MS Office) \- Driver's license, clean criminal record \- Sense of service, good organization and communication \- Autonomous, proactive, organized