Electrical Technician - Technical Support - 100%

Electrical Technician - Technical Support M/F - 100% At the heart of our organization, you are the technical referent for medium and low voltage (MV-LV) network equipment. Working in close collaboration with our internal teams, our clients, and our external partners, you put your technical expertise at the service of finding suitable solutions and ensuring the satisfaction of our clients. Both a technical expert and a preferred interlocutor, you analyze needs, provide concrete solutions, and contribute to the development of lasting relationships with our clients and partners. Your responsibilities Process and ensure the follow-up of tickets and technical requests from internal teams. Provide your expertise and support to technical project managers in the search for and implementation of solutions. Develop and structure the technical data necessary for the referencing of items in our catalogue. Advise internal teams and clients on equipment and technical solutions adapted to their needs. Collaborate with suppliers and external partners in order to identify the most relevant solutions. Be a reference interlocutor for all technical questions related to MV-LV network equipment. Contribute to the continuous improvement of data, processes, and technical solutions offered to our clients. Your profile CFC as a network electrician or technical training deemed equivalent. Minimum 5 years of experience in an industrial, energetic, or technical environment, ideally with a consulting or customer relations dimension. Solid expertise in MV-LV network equipment and installations. Experience in an interface role between technical teams, clients, and partners. Excellent sense of service, listening, and communication. Analytical mind and ability to quickly identify needs and propose suitable solutions. Autonomy, rigor, sense of responsibility, and ease in a dynamic and multidisciplinary environment. Excellent command of French, both spoken and written. Good knowledge of German and English: an asset. Very good command of MS Office tools; knowledge of SAP and Salesforce constitutes an advantage. What we offer you A position with high visibility and responsibility, with a direct impact on the satisfaction and loyalty of our clients. A stimulating environment at the heart of the energy sector and electrical networks. Great autonomy in the organization of your activity. Flexible working conditions: flexible hours and the possibility of teleworking. An open, collaborative company culture focused on innovation and continuous improvement. Attractive social benefits and an equity policy within a modern company. Do you wish to put your technical expertise at the service of concrete projects and contribute directly to the creation of value for our clients? We look forward to meeting you. jpidfb0ebc9jm jpit0834jm jpiy26jm