Receptionist & Administrative Support

You have a sense of contact, are comfortable with IT tools
Receptionist & Administrative Support
Do you have a sense of contact, are you comfortable with IT tools and wish to evolve in an industrial and technological environment?
For one of our clients based in Bulle, we are looking for a Receptionist & Administrative Support at 50 %.
Receptionist & Administrative Support
Possess excellent interpersonal skills and a developed sense of customer service.
Demonstrate patience, listening skills, empathy and professionalism in exchanges with customers.
Be organized, rigorous and capable of managing priorities with autonomy.
Be comfortable with standard IT tools and have initial experience with an ERP.
Demonstrate experience in an industrial environment.
Experience in automation, IT or technical support is a real asset.
Master French and German orally (minimum B2).
Mastery of English represents an additional advantage. Ensure the telephone and physical reception of customers and visitors with professionalism.
Collect the necessary information and record requests in the ERP according to established procedures.
Direct and ensure the follow-up of customer requests with the relevant departments.
Provide initial support to customers encountering technical problems with listening and benevolence.
Perform various administrative and logistical tasks related to equipment management.
Collaborate with the administrative and technical teams in order to guarantee efficient and reliable processing of requests. jpidd4f9315jm jpit0835jm jpiy26jm