Assistant Front Office Manager

You represent the Front Office Manager confidently and work together to ensure excellent processes. From the warm welcome to check-out: you make our guests' stay unforgettable. You contribute your expertise – in training and employee appraisals as well as in communication with other departments. For our guests, you are the contact person: competent, proactive, and solution-oriented. Responsibility for statistics and monthly closings lies in your hands, as does compliance with our LHW, Forbes, as well as Kulm standards. With your knowledge of the house and the region, you inspire our guests and guarantee a unique Guest Experience. Successful training in the hotel industry or in a commercial field, with at least 3 years of experience in 5-star hotels. Leadership experience and passion for exceptional service. Stylish appearance, a passionate host, and enjoyment of guest contact. Must-Have: German native language or bilingual, very good English, further languages an advantage