Product Management Collaborator Fluidcontrol and Pneumatics

Are you a passionate administrative collaborator, service-oriented, with a technical flair? Are you attentive to the customer? Do you think and then act? Is technology your passion? Then we are looking for you for our site in Bienne! Bachofen is a modern and agile family business which, as a leader in the Swiss market, distributes innovative and high-quality components for industrial automation. Our customers trust not only our wide range of products, but also and above all our technical advisory skills. We also offer engineering services in the field of sub-assemblies and tailor-made solutions adapted to the specific needs of our customers. The Bienne branch is an essential site for the follow-up of our French-speaking clientele. An interdisciplinary team of approximately 15 employees in the fields of sales, product management, as well as order processing and purchasing takes care of requests from French-speaking Switzerland. Your mission Manage and coordinate customer requests from different channels (e-mail, CRM) Ensure customer follow-up by telephone and by e-mail Support and relieve Product Managers in the preparation of offers - Prepare offers and item overviews - Perform offer follow-ups - Obtain offers from our technological partner Parker Support Product Managers in the management and maintenance of the assortment - Data management in the ERP and the PIM (product information system) - Item management (creation, discount structures, end-of-series items, delivery times, etc.) Close collaboration and coordination with product management, order processing, sales, customers, and suppliers Your profile Completed commercial training Several years of experience in internal sales service, the preparation of offers and collaboration with suppliers Good knowledge of MS Office and an ERP, ideally Microsoft Dynamics Navision Analytical and solution-oriented mindset, with a strong customer orientation Technical sense, flexibility and high autonomy Excellent command of French orally and in writing as well as very good knowledge of German What we offer Attractive employment conditions with many benefits and social benefits above average A modern working environment in Bienne, including a staff restaurant with meals at reduced prices and the possibility of teleworking Autonomous work with technically demanding products A rewarding corporate culture, focused on the long term Do you wish to combine your passion for administrative tasks with your technical affinity and have a real impact in a dynamic industrial environment? Then we look forward to meeting you! Please send us your complete file online via "Simplified application". For any additional information: Bernhard Senn, HR Manager, Only direct applications will be considered. jpid15f79f1jm jpit0729jm jpiy26jm