Customer Service Employee 80 - 100 %

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Customer Service Employee 80 - 100 % (m/f/d)
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Customer Service Employee 80 - 100 % (m/f/d)
Together for a secure future
TUS Telekommunikation und Sicherheit is a modern multi-technology provider that offers future-oriented solutions for highly secure alarm transmission. More than 40 employees are dedicated every day to the smooth functioning of all systems and thus make an important contribution to a secure Switzerland. TUS has always relied on an open culture - both within the company and in communication with its customers and partners.
Do you want to work in a dynamic company in the security industry, protecting people and values throughout Switzerland and making a difference? Do you appreciate the freedom to organize your own daily work in order to carry out your tasks successfully?
What you achieve
Creating subscription contracts and activation documents for new customers
Processing various changes, changes of ownership, and cancellations for existing customers and distributing the corresponding documents to the involved departments
Creating delivery documents and configuration files for the end devices
Invoicing subscription and one-off fees
Providing support and advice for inquiries from customers and sales partners
What you bring
A completed commercial basic education with a Swiss Federal Diploma of Vocational Education and Training (EFZ)
Very good knowledge of Microsoft Office, experience with Abacus is an advantage
Several years of professional experience in a commercial function with direct customer contact - ideally in a technical environment
Very good oral and written language skills in German and French are mandatory
Quick comprehension of complex relationships
Technical affinity as well as a strong customer and service orientation
High level of independence, personal responsibility, and a team-oriented, cheerful personality
What awaits you
"Du" culture across all levels
Committed team that achieves more together
Our Leadership Principles as a basis for our cooperation: «We are all leaders»
Certified «Great-Place-To-Work®» employer
Very well-developed training and further education offer
Flexible working hours, annual working hours, and home office possibility
Individual and comprehensive induction program
Between 25 and 30 days of vacation
Solid pension fund
Various special offers (private shopping at well-known companies, holiday apartments in Switzerland at discounted conditions)
With us, you can make a difference! Become part of our team and send us your documents via our applicant portal today.
Do you have any questions? Christine Salzgeber, HR Advisor () will be happy to answer your questions. We look forward to getting to know you.
TUS Telekommunikation und Sicherheit
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