Conference & Events Sales Coordinator (f/m/d) 100%

from January 2027 or by arrangement

Conference & Events Sales Coordinator (f/m/d) 100%

from January 2027 or by arrangement
An icon of Swiss hospitality and a legend since its sensational opening in 1873. Located on the Bürgenberg, a 500 meter high rocky outcrop in Central Switzerland, the Bürgenstock Resort Lake Lucerne is characterized by daring design, groundbreaking sustainability, breathtaking landscapes, and state-of-the-art leisure facilities. Around 700 employees from 54 nations ensure excellent hospitality and offer the perfect setting for moments beyond imagination.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two overnight accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior) and the Taverne 1879 (3*), are available to guests. Each of these houses understands how to create a unique atmosphere. Twelve restaurants, lounges, and bars are the showcase for culinary excellence; in the award-winning Bürgenstock Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The resort is not only a dream destination for travelers from all over the world, but also a workplace with an excellent corporate culture.

The Bürgenstock Resort received the official certification as "Great Place to Work" in Switzerland for the third consecutive year - an award that fills the entire team with pride. To strengthen our team, we are looking for a:

from January 2027 or by arrangement:

Your extensive main area of responsibility includes, among other things:

• Ensuring that all administrative tasks are completed successfully, correctly, and on time, as well as providing up-to-date information as needed
• Ensuring that excellent customer service is provided before, during, and after events
• Advising customers and creating tailor-made offers and event concepts, including tastings, venue recommendations, and site inspections
• Processing customer inquiries, creating offers, and negotiating contracts to optimize business results
• Taking responsibility for an assigned customer portfolio and ensuring long-term customer relationships as well as follow-up orders
• Working closely with the proactive MICE sales team to increase lead conversion and total revenue

You have completed vocational training as well as experience in upscale and international hospitality and have ideally already been able to gain F&B knowledge. We require very good know-how with MS Office and hotel reservation programs, communication and negotiation skills, as well as solution-oriented behavior, an independent way of working, and attention to detail. A sense of responsibility and organization, as well as a confident, friendly appearance, enjoyment of interacting with people, and very good language skills in German and English distinguish you. If you have already worked with OPERA, this is a big plus. You think and act in a networked manner, are customer-oriented, and recognize priorities on your own initiative.

In addition to a modern workplace, you benefit from numerous attractive employee offers and discounts. The staff house features its own gym, a TV lounge, a billiard room, as well as a library. Furthermore, you enjoy discounts in our restaurants as well as preferential conditions for you, your family, and friends for overnight stays in our hotels. Further benefits include discounts for tennis, golf, sporting goods, insurance, group classes, and REKA-Checks.

We also support your mobility: Travel by public transport is financially supported, and parking spaces are available at attractive conditions.

We invest in your future: With access to the Beekeeper employee app, diverse continuing education offers, internal development opportunities, and first-class career perspectives, we create the framework for your personal and professional development.

You can expect the chance to be part of a world-class resort, to actively contribute to collective success, and to continuously develop yourself in an inspiring environment.

We look forward to receiving your complete application documents including cover letter, work certificates, and photo.

Awards:
*Swiss Location Awards «Switzerland's Best Meeting Location»
World Spa Awards «Switzerland's Best Hotel Spa 2025»
LHW Membership Awards «Sustainability Leader»
Great Place To Work 2025
The New York Times'«52 Places to Go in 2018» Travel + Leisure «500 List 2021»
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