Apprenticeship Customer Dialogue Specialist EFZ 2027

Job description Set up job subscription   Apprenticeship Customer Dialogue Specialist EFZ 2027 #  / Bern  / Apprentice  / Fixed-term/ 100% What awaits you ## As an apprentice Customer Dialogue Specialist, you will be part of the team from your first day and will have the opportunity to get to know the field of customer dialogue in the various departments within Mobi24, a subsidiary of Mobiliar, at our headquarters in Bern.  What you will achieve with us ## During your training, you will help our customers with written and telephone inquiries and concerns regarding insurance-specific topics, as well as in emergency situations, and will develop into a communication professional.   Through the support of customers in extraordinary situations, you will have a lasting impact on the customer relationships of Mobiliar. During this, you will be accompanied and supported by your trainer and your team.   During your apprenticeship, you will receive a versatile insight into the insurance world of Mobi24 through assignments in different departments and teams. What you bring with you ## • Realschule graduation with good performance • Very good language skills in Swiss German, German, as well as joy and enthusiasm for the French language, orally and in writing • Flair for communication • Reliability and organizational skills • Empathy, sociability and interest in dealing with people • Enjoyment of working in a team Working with us ## A three-year basic training in the insurance environment with a varied training program and individual support awaits you. During your training, we cover all school expenses, offer you a free subscription for your smartphone as well as a Half-Fare travelcard, contribute monthly to your health insurance premium and prepare you for a successful completion with the help of various exam simulations. Even after the apprenticeship, numerous development opportunities are available to you.   Learn more about the apprenticeship as Customer Dialogue Specialist EFZ at Mobiliar. What we offer ## Profit sharing ##### If we are successful, our employees also benefit. Every year, a decision is made regarding the distribution of profit sharing and its amount. Further education and development ##### We offer a diverse range of internal courses. We contribute to job-related further education. Discounts ##### We offer various discounts on events and cultural events as well as a staff restaurant with reduced prices. presentOther employment conditions go\_to\_link Curious? ## We look forward to seeing you!   Submit your application dossier, consisting of a cover letter, a CV with photo as well as copies of certificates, online.   Our application process • You will receive feedback from us at the latest 4 weeks after submitting your application • On October 13, 2026, between 13.30 - approx. 17.00, our applicant half-day takes place. Please reserve this date.    Note: We fill this position without the support of external personnel service providers. Questions about the application Marie D'Onofrio Talent Attraction E-Mail marie.donofrio@mobi.ch Telephone Contact 031 389 62 56 Questions about the position Olivia Wohlhauser Line responsibility / People Lead Telephone Contact 031 389 75 11 Learn more ## Our application process ##### What happens after the application? We explain how our application process works. Professions ##### Are you looking for an exciting working environment where you can contribute your knowledge and your personality? We are looking for employees and managers who fit our values and want to make a difference. The Mobiliar as an employer ##### Find out what makes our culture and cooperation special and discover our employment conditions.