Family Allowance Collaborator 100 %

Family Allowance Collaborator (CIVAF) 100 % At the heart of Valais social security, the Caisse de compensation du canton du Valais employs 210 collaborators who are committed, among other things, to the payment of more than 160 million francs per month in Valais through benefits such as old-age pensions, disability pensions, family allowances, and health insurance premium subsidies. To strengthen our team at the caisse cantonale d’allocations familiales (CIVAF), we are looking for our future Collaborator 100 % Your mission To support clients with efficiency and professionalism in the processing of their requests, ensuring they are guaranteed complete benefits, within the deadlines and in accordance with their rights. Your responsibilities Inform and support clients on questions relating to family allowances Process requests, examine the right to benefits, write correspondence, establish decisions, and proceed with payments Ensure rigorous processing of files in compliance with legal provisions Guarantee management of requests within the best possible timeframes. Your profile Commercial training (CFC, diploma, MP-E or equivalent) Generalist training in social insurance or federal diploma in social insurance Excellent command of French and Italian Flexibility and reactivity Rigor and organizational skills Sense of solidarity and autonomy Ability to work under pressure Solution-oriented and customer service oriented Our offer Dynamic and motivated team Continuous training Flexible working hours Possibility of teleworking Advantageous social conditions jpidd7698d2jm jit0834jm jiy26jm