Junior Application Specialist ServiceNow 50%

by arrangement Start your career in the ServiceNow environment and actively help shape the future of modern IT processes! You can expect a versatile role with real development opportunities, exciting projects, and targeted support through certifications. Become part of a motivated team that values innovation, flexibility, and personal development. Your main tasks • Ensuring the operation and availability of ServiceNow according to the Service Level • Continuous further development and optimization of existing ServiceNow solutions • Regular coordination with the platform and process owners as well as managers to develop suitable solutions for different needs and goals • Operational control, coordination, and communication with the external implementation partner and external service providers • Supporting the service owners and catalog editors according to technical possibilities • Planning, checking, testing, and implementing release upgrades in ServiceNow • Implementation of various strategically important projects, where the user experience is always the focus Your profile • You have at least 2 years of experience in IT application operations and want to specialize in the area of ServiceNow • You see your strengths and development goals in being able to optimize IT processes using workflows • You are able to develop solutions holistically, are very quick to learn, and recognize connections quickly • You enjoy communicating with customers and have a confident manner • You plan your tasks sensibly, prioritize them consistently, and thereby ensure the guaranteed services • You are a team player, like to take on responsibility, and are characterized by a strong customer orientation • Very good German and English skills in speaking and writing Our offer We offer you a varied and interesting task in a small, dedicated team with flat hierarchies. In addition to operational tasks, you have the opportunity to implement your own projects from A to Z and thereby specifically optimize the daily professional lives of our employees. In addition to experience in practical application operations, you will receive training for the ServiceNow certificates CSA and CIS with us. Workflow-specific further training such as JavaScript and interface management will follow afterwards. Benefit from a modern work infrastructure, attractive employment conditions, and a wide range of training and further education opportunities. A good work-life balance is important to us. Therefore, we offer you flexible working hours as well as the possibility to work from home. Further information and application Please send your application by e-mail to Michael Welte, Responsible for IT Service Management. He is also happy to answer any questions you may have. Mail: michael.welte@usz.ch We look forward to your application Daniel Buschor Recruiting Xing Profile Linkedin Profile Dossiers from recruitment agencies cannot be considered for this position. Thank you for your understanding.