Customer Service Representative (a) 80-100%

Do you enjoy interacting regularly with customers and like to show your commitment in a collegial environment? Then Marcel is looking forward to getting to know you and perhaps welcoming you soon as a Customer Service Representative (a) in their 16-member team. ### What awaits you • Providing telephone and written information on general insurance questions, benefit topics, products and services • Checking and processing mutations as well as collaborating with internal and external bodies such as general agencies or accounts receivable management • Timely processing of tasks according to defined standards in the required quality and quantity • Personal advice and support for customers at the sales branch in the Zurich and Luzern area (on-site) What you bring • Completed commercial vocational training or comparable further training with a commercial background • Further training as a VBV insurance intermediary is desirable or willingness to complete it • Initial practical professional experience, preferably in a call center or in the customer service of an insurance company • Enjoyment of daily telephone customer contact, a flair for sales conversations and proactive scheduling for the field service • Confident German and English in spoken and written form are mandatory, any further national language is an advantage Do you have questions about the application process? Josephine Jakubowsky 058 340 64 19 LinkedIn Job-ID: 34382 Excellent employer In the areas of health promotion, recruiting quality, as well as for the compatibility of work and private life, Helsana is repeatedly awarded. We exclusively accept online applications. In addition, we fill this position without external personnel service providers.