Demand Manager IT (m/f/d), Opfikon, 80-100%

As a leading Swiss construction and real estate service provider, Implenia develops, realizes and manages living spaces, working environments and infrastructure for future generations in Switzerland and in Germany. In addition, Implenia offers tunnel construction and related infrastructure projects in other markets. The company combines the expertise from highly qualified consulting, development, planning and execution units under one roof into an integrated, multinationally leading construction and real estate service provider. Headquartered in Opfikon near Zurich, Implenia employs over 8,000 employees (FTE) across Europe and achieved a turnover of CHF 3.5 billion in 2025. Further information at implenia.com For our Group IT, we are looking for a Demand Manager Group IT. In this role, you will take end-to-end responsibility for the group-wide demand process and act as the central interface between Business and IT. You will ensure that new requirements are structured, assessed, prioritized and successfully transferred into implementation. In doing so, you will advise our specialist departments in the further development of their requirements, create sound decision-making bases for management and portfolio committees and ensure transparency regarding benefits, risks, priorities and progress. With your sense for stakeholder management as well as your structured and solution-oriented way of working, you will contribute significantly to efficient cooperation between Business and IT and continuously develop our demand and governance processes. The place of work is at our new location in the Ambassador House in Zürich-Opfikon as well as in the home office. What you move • You are responsible for the group-wide IT demand process from the initial idea through assessment and prioritization to successful handover to implementation. • As the central interface between Business and IT, you advise specialist departments in the recording, structuring and further development of their requirements and create the basis for sound decisions. • You ensure that requirements are recorded completely, transparently and with high quality and are assessed regarding benefit, priority, risks and dependencies. • Together with specialist departments and IT, you coordinate feasibility analyses, effort estimations and resource requirements and promote the active involvement of all relevant stakeholders. • You prepare demand and portfolio committees, moderate them and support efficient prioritization and decision-making. • Through transparent demand portfolio management, you ensure clarity regarding status, progress, risks and decisions and consistently follow up on agreed measures. • Additionally, you drive the continuous further development of demand processes, governance and ServiceNow solutions and ensure sustainable improvements through Lessons Learned. Why you succeed ### • You have a completed degree in the field of business informatics, informatics, business administration or a comparable qualification. • You already bring several years of experience in demand management, IT consulting, project management or in a comparable function. • You have a pronounced understanding of business processes and move confidently at the interface between Business and IT. • Experience with demand, portfolio or governance processes as well as knowledge of ServiceNow, Jira or comparable tools is an advantage. • The analysis and structuring of requirements as well as the management of complex, cross-departmental topics and stakeholders are among your strengths. • You convince through pronounced communication and moderation skills and manage to bring different interests together in a targeted manner. • You work in a structured, analytical and pragmatic manner, take responsibility for your topics and approach challenges in a solution-oriented way. • You communicate confidently in German and English What we offer you ### • A multicultural working environment with the chance to help shape a livable future • State-of-the-art technologies and a contemporary workplace at a sustainable company • A company that promotes the talents and further training of its employees • The security of a financially healthy, broadly positioned group with strong roots in Switzerland • Flexible working models and modern work equipment with home office possibility • An exciting selection of benefits: • 5 weeks vacation and 9 paid bridging days • an in-house pension fund with a very good coverage ratio and 3 contribution levels • numerous discounts on well-known providers of products and services Why our employees like working with us, they will tell you themselves in the following video: https://youtu.be/wtuhlIfjJq8. At Implenia, we value and live diversity. Our recruitment process is therefore aimed at promoting diversity, equality and inclusion. ### **We ask recruitment agencies not to submit unsolicited resumes. All submissions will not be considered and do not constitute an obligation.*