IT Operator

• 11 August 2026 • 80 - 100% • Indefinite duration • English (Intermediate), French (Fluent) • 1103 Lausanne • Log in to see the jobup.ch salary estimate IT operator within an Operations Center, you ensure the monitoring and continuity of IT systems in a critical environment. You intervene in the detection and management of incidents Context On behalf of one of our clients, a major player in the insurance sector based in Lausanne, DAREST is looking for an IT Operator at the Operations Center. You will join a human-sized team and intervene at the heart of the information system to ensure the supervision, continuity and quality of IT services. Job objectives: Within the Operations Center, you will be in charge of: Supervision & monitoring Monitor infrastructures (servers, networks, applications)Control the proper functioning of backups Incident management Detect, qualify and follow up on incidents, prioritize according to their impact and coordinate actions. Escalate to the correct teams and ensure follow-up Service restoration Apply procedures to restore systems, Actively participate in service continuity Configuration management Update the CMDB and maintain data related to IT environments Technical interventions Support in data centers On-site intervention (equipment, printers, meeting rooms) Documentation Write and maintain operational procedures Main responsibilities: Good knowledge of information systems and IT infrastructures Analytical and problem-solving skills Ability to work in a team and in a critical environment Compliance with procedures Priority management Regular reporting Training Training in IT (operator or equivalent) Qualities Service spirit and sense of responsibility Autonomy and rigor Stress resistance and proactivity Conditions ? Location: Lausanne (proximity desired) ? Activity rate: 100% • Hours: shifts between 06:00 and 22:00 ? Start: ASAP ? Duration: long mission (2026 with possible extension) ? Languages: French + good level of English